Last Updated: 2-02-2025
At HeritageLederhosen.de, we strive to deliver your orders promptly and efficiently. This Shipping Policy outlines the delivery timelines, shipping carriers, and other important details regarding your order.
1. Processing and Production Time
We specialize in custom-made products, and each order is crafted with precision. Once we receive your order, production begins immediately.
- Standard order processing time: 20 days
- Rush order processing time: 10 days (additional charges may apply)
2. Shipping Carriers
We use reliable shipping partners to ensure safe and timely delivery of your order:
- DHL
- FedEx
- Leopards Courier
Once your order is shipped, you will receive a tracking number via email to monitor your shipment.
3. Shipping Timeframes
After production is complete, shipping times vary depending on your location and chosen carrier:
- Standard Shipping: Estimated delivery within 5-7 business days after dispatch.
- Rush Shipping: Estimated delivery within 2-4 business days after dispatch (available for rush orders).
Please note that shipping times may be affected by unforeseen delays such as customs processing or extreme weather conditions.
4. Shipping Costs
Shipping costs depend on the selected shipping method and destination. The final shipping cost will be calculated at checkout.
5. Customs and Duties
International shipments may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the customer.
6. Order Tracking
Once your order has been dispatched, you will receive a tracking number via email, allowing you to track your shipment through the carrier’s website.
7. Lost or Delayed Shipments
If your shipment is delayed or lost, please contact our customer service team at [Insert Contact Email] with your order number and tracking details.
8. Contact Us
For any shipping-related inquiries, please reach out to us at: